Recover from a WordPress Malware Hacking Attack by Switching Web Hosts - Website Malware Confirmation
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Before executing the drastic corrective measures mentioned in this article, make sure you have confirmed that you're website is infected by following the steps I'll give you -- but first, a short warning notice:
Warning: If you are visiting an infected website, your computer will be infected too. Do not even try to open a web page on your website; instead, use the tools below for checking and confirmation. If you have opened some infected pages, do full/deep systems scans on your entire computer system using the latest/updated anti-virus software.
If you are using Windows, you can use http://onecare.live.com/site/en-nz/default.htm?mkt=en-nz , and do a full service scan.
If you are using Linux, it may not affect you that much since most malware is written to attack Windows systems. However, you can reconfirm using your own list of scanners here: http://www.linux.org/apps/all/System/Anti-Virus.html
Step 1: Visit this website: http://www.unmaskparasites.com/ and enter the home page URL and two or more URLs in your website. If the result is positive (meaning that they detected malware related scripts), proceed to step 2.
Hint: If you forgot some of the URLS for your website, you can go to Google and look for the indexed URLs of your website. For example, if the domain name of your website is www.somedomainthatyouown.com , enter this in the search box:
And then press enter.
Step 2: Confirm the results with these tools:
It is suggested that you test as many URLs in your website as possible, to draw meaningful results as to whether it is site wide infection.
Step 3: If Step 1 and Step 2 confirm that your site has malware, determine whether the root cause is a web server/hosting hack or just within your website. A web server hack can affect all sites under the host. So in this case, you can raise a question in the web hosting support forum, or contact hosting support to re-confirm.
Step 4. If it is not a web server hack, you may not want to transfer your web site to another web hosting company; you could just correct your internal files and database for infection.
If the cause is an entire web server hack affecting all sites, it's much better to act immediately, as the problem can be serious to correct. Remember, you have no control over it; it's the web server administrators who handle it. Downtime can be too long in this case. You may find it is hard to trust the web hosting company again -- after all, it's one of their main jobs to provide security, and they just failed. It makes sense to find a better host at this time.
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