Reseller Web Hosting: Frequently Asked Questions - Who operates the server?
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The server is operated by the company from which the reseller buys the package. The reseller web host can still claim the server is “theirs,” because, although they often don’t have full access to it, they can ask for things to be done to the server. For example, a reseller web host might want a particular module installed on the server, to help run a script. Most reseller hosts will gladly perform such services for their clients.
Why not go directly to the reseller host?
Most reseller hosts prefer to sell large packages. These are more expensive than the smaller accounts you can get from a company who has bought one of the large packages and subdivided it into accounts for resale. The packages also include far more space than a single website is ever likely to use.
Who benefits from reseller web hosting?
When it works, everyone benefits from reseller web hosting. The seller of the package benefits from selling a higher-priced product and not needing to deal directly with smaller account holders. The purchaser of the package benefits from gaining more server resources at a price that is cost effective. An individual user buying from a reseller often benefits from customer service that is better than they would receive if they went directly to the reseller’s host.
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