You and Your Privacy - Policies in practice
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In any walk of life, the act of collecting and storing information about people carries with it a burden of responsibility. This is as true on the Internet as anywhere else despite the perceived, if illusory, anonymity of the web. In addition to their legal obligations, ISPs and site owners have a moral duty to act responsibly with regard to their visitorsí personal information.
In a recent Guardian article, Wendy Grossman relates the story of a site from which she attempted to buy a light bulb, whose policy claimed the right to keep her informed of a whole range of products and services by email, phone, SMS, picture messaging and any other method you could think of. When questioned, the site in question claimed that their published policy wasnít really an accurate statement of their policy at all, but an off-the-shelf document theyíd used for their own legal protection rather than in the interests of their customers.
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