Slamdot.com: Making the Web Friendlier - Useful Functions
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Before I continue, I wanted to mention something that my cropping and shrinking to fit hasn't allowed me to show. In a number of areas, Slamdot has included lists of Frequently Asked Questions that are appropriate to that particular part of the control panel. Usually you have to scroll down to see them, which makes perfect sense; they're out of the way until you need them. Here's the list you find under the email tab, for instance:
And here is what the top part of the Email tab looks like:
In addition to the context-appropriate FAQs, a search box for help is available on practically every screen. Slamdot has set up a pretty comprehensive help site for its users, with plenty of FAQs and articles to explain topics. I get the general impression that the company is very open to feedback and quickly answers questions. To give you a little example, when I pointed out a discrepancy between Slamdot's web site and its press release, the web site was quickly corrected (by "quickly" I mean within ten minutes).
Before I finish up, I'm going to show you the screen I really should have shown you first. You've probably noticed a "Back to Dashboard" link in the upper left of most of these images. That is the first screen you see, but I was so eager to get to the demo that I blazed right past it. So here it is:
I got to the screen shots I showed you by clicking on the link for the Slamdot demo. From this screen, you can edit your account, change your billing information, manage your domains, print and pay invoices, and contact support (i.e. send trouble tickets). As with all areas of the web site, these areas are easy to use.
You can do so much, and so easily, with Slamdot's control panel that I simply couldn't include everything. I admit, I've never used a control panel from a web hosting company before, but I quickly felt right at home using this one. If you want to set your web site up with a host that focuses on making its services easy to use, and genuinely seems to consider what its customers want, you might want to look at Slamdot.
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