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Iíve Got 99 Problems, but a Host Ainít One
By: Ian Felton
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    Table of Contents:
  • Iíve Got 99 Problems, but a Host Ainít One
  • Keep Control of Your Domain Name
  • Verify Their Email Capabilities
  • Maintain a Good Working Relationship

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    Iíve Got 99 Problems, but a Host Ainít One - Verify Their Email Capabilities

    (Page 3 of 4 )

    Second, ask detailed questions that go beyond covering the services mentioned on the company web site. Just because a company offers 10,000 email addresses doesnít mean that their email service even works.

    Iíve signed up for hosting before, got up-and-running and then sent out a newsletter to a thousand people on my list. How do you think I felt about the great deal I got when half of them bounced back because the web hostís email server was black-listed? Yes, I had 10,000 email addresses. Too bad none of them could reliably send emails to other people.

    In that same vein, ask about potential problems with sending out newsletters. Several AOL users on my list, instead of unsubscribing using the correct method, were repeatedly clicking the big ĎSPAMí button that AOL has conveniently placed to encourage their users to anti-spam every competing company out of existence.

    So after I sent out a newsletter, the next morning I woke up to find that my domain had been suspended for Ďspamming.í Instead of all my users coming to my site to see all the improvements I made, they saw a big ďNOTICE: This domain has been suspended. Please contact the billing department immediately.Ē It wasnít good enough that they shut down my service, they had to make it appear that I couldnít afford to pay my bill. How many users do you think I lost over that one?

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