It was the best of hosts, it was the worst of hosts - Services
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Do they have a toll free support number?
Does the budget web hosting company provide a toll free number for you to contact them? If they are based in Atlanta, Georgia and you are in Seattle, Washington, you donít want to be paying long distance to them if you need to get them on the phone about a concern you have. A toll free number also speaks to their willingness to deal openly and honestly with their customers.What kind of guarantee do they offer?
Choose a budget web hosting company that offers a good guarantee. Most budget web hosting companies donít openly publish their satisfaction guarantees. If you have to look in their terms and services agreement to find out where they stand with regard to giving you back your money if you are not satisfied, you should look elsewhere.What is the uptime guarantee of the site in question?
Uptime guarantee refers to the amount of time the server is live and serving your web pages. An uptime guarantee of 99% means that the host guarantees that their servers will be up and operational 99% of the time. Over the course of one year, 99% uptime would represent a downtime (the one percent) of around 87 hours in a year or an average of 7 hours per month. An uptime of 99.9% would involve only 8 hours of downtime for the entire year.What kind of after sale support can you expect?
While there are many other factors you could consider, the final one I will deal with is after sale support. What kind of resources do they make available for you. Find out if the budget web hosting company offers free scripts. Do they have any marketing tools they can make available to you? What kind of support for setting up your account can you expect from the budget web hosting company? All of these factors must be taken into consideration.
Just because a company offers a budget web hosting service, doesnít mean you necessarily have to compromise on features, quality or service. All three will only be found, however, if you make sure to do your homework to find a budget web hosting company that is a good fit for you.
This article was written by Joe Duchesne, president of http://www.yowling.com/, a budget web hosting company that specializes in helping online business owners increase their website traffic. Copyright 2004 Yowling. Reprint Freely.
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