Web Hosting Articles

  Home arrow Web Hosting Articles arrow Page 2 - A Brief Introduction to ToS and AUP Do...
Web Hosting Articles  
Web Hosting FAQs  
Web Hosting How-Tos  
Web Hosting News  
Web Hosting Reviews  
Web Hosting Security  
Weekly Newsletter 
 
Developer Updates  
Free Website Content 
 RSS  Articles
 RSS  Forums
 RSS  All Feeds
Write For Us 
Contact Us 
Site Map 
Privacy Policy 
Support 
 USERNAME
 
 PASSWORD
 
 
  >>> SIGN UP!  
  Lost Password? 
WEB HOSTING ARTICLES

A Brief Introduction to ToS and AUP Documents
By: Terri Wells
  • Search For More Articles!
  • Disclaimer
  • Author Terms
  • Rating: 5 stars5 stars5 stars5 stars5 stars / 1
    2006-07-26

    Table of Contents:
  • A Brief Introduction to ToS and AUP Documents
  • Why You Need These Documents
  • Putting Together ToS and AUP Documents
  • Getting Help

  • Rate this Article: Poor Best 
      ADD THIS ARTICLE TO:
      Del.ici.ous Digg
      Blink Simpy
      Google Spurl
      Y! MyWeb Furl
    Email Me Similar Content When Posted
    Add Developer Shed Article Feed To Your Site
    Email Article To Friend
    Print Version Of Article
    PDF Version Of Article
     
     

    SEARCH WEB HOSTERS

    TOOLS YOU CAN USE

    advertisement

    A Brief Introduction to ToS and AUP Documents - Why You Need These Documents


    (Page 2 of 4 )

    As legal documents, ToS and AUPs as written often make for very dry reading. If you're like me, rather than reading such a document all the way through, you've skimmed them more often than not -- or maybe even just clicked the "I agree" box without reading past the first sentence or two. Not everyone looks at these documents for only the few seconds it takes for their eyes to start glazing over and their head to start nodding, though. Some customers will read every word as if their lives depend on it.

    In fact, if your customers run ecommerce sites, their lives probably do depend on your ToS and AUP, or at least their livelihoods. Their own ToS and AUP need to reflect yours in order to be accurate, so that THEIR customers know what to expect. The way they run their business depends on the way you run yours. To give just one example, the owner of a content-heavy web site is going to be understandably concerned with data back up. If he knows (because he's read your ToS and AUP) that you have chosen not to back up your customers' web sites, he can make alternative arrangements, or step up his own back up plans.

    Having a ToS and AUP in place also protects you, the web host. You've laid everything out clearly for your customer. If something happens that was in keeping with your ToS and AUP that causes your customers to complain -- say, if you terminate your service to one of them because he was spamming -- you aren't liable. It's not your fault if your customer did not read your ToS and AUP. You can simply refer the customer to the relevant passage and stand firm. Unless the document itself is unenforceable (which is a good reason to have a lawyer read it over or maybe even write it to begin with), it is legally binding.

    Together, the ToS and the AUP ensure that both you and your customers know what to expect. They therefore decrease your risks. They can also reduce your costs by preventing your customers from taking advantage of you -- for example, by sending spam through your system and eating up your resources. The two documents also decrease your liability; if you make it clear that you will not put up with any criminal activity on your network, and you enforce that policy, it is far less likely that the law will come after you if and when it catches one of your customers doing something illegal.

    Finally, you should have ToS and AUP documents for a reason that is a bit less concrete. Properly written, they will make you look more professional. Customers expect an established business to spell out their policies in this manner. Indeed, these documents should be in place from the very beginning.

    More Web Hosting Articles Articles
    More By Terri Wells

    WEB HOSTING ARTICLES ARTICLES

    - Top Wordpress Plugins for SEO
    - Top Drupal Evaluation and Rating Modules
    - Free Network Monitoring Programs for Max Per...
    - E-store Hosting: Free Options for Beginners
    - Dropbox: The Ultimate File-Sharing and Synci...
    - Reviewing the Best Free Web Hosting Sites
    - Businesses Turn to Reseller Web Hosting for ...
    - Multiple Data Center Hosting
    - Web Hosting Goes Green
    - Web Hosting Technology Overview
    - Collaborate: An Examination of Tools for Gro...
    - Social Networking Security
    - Domain Names 101
    - Top Software to Help Manage Your Websites
    - The Evolution of Phishing

    Developer Shed Affiliates

     




    © 2003-2017 by Developer Shed. All rights reserved. DS Cluster - Follow our Sitemap